Deana Meyer

6500 Soquel Drive,  Aptos, CA 95003
(831) 477-5201 x1513
dm@meyerconsult.com

Employment Goal:

Seeking more Internet teaching and training opportunities

Employment Highlights:

Internet Experience

 

• Maintained Internet connectivity in all six Petroglyph Bay Area stores.

• Worked for an Internet Service Provider (Cruzio) which grew from 500 customers to 6,000 during my four years of employment. Duties included:

  • Account Sales  Made software recommendations for customers using Mac (OS 7.0 to OS 8.6), and Windows (Win3.1, Win95, Win98, WinNT) computers.

  • Technical Support  Helped customers configure Internet software on Mac/Windows platforms in person, via e-mail, and over the phone.

  • Staff Training  Helped train new staff on use of technical support troubleshooting tools such as ping, and traceroute, as well as custom tools developed by engineering.

• Telecommuted via Internet to edit AP/Reuters newsfeeds and sort them into Usenet news style categories (ClariNet).

Teaching/Training Experience

 

• Taught and developed materials for Cabrillo classes CAOS160: Intro to the Internet and World Wide Web and CAOS190H: Web Page Design Using HTML. Put most of the course lectures and assignments online.

• Helped develop curriculum for Cruzio's Understanding the Internet four class series. Taught several courses within the series, and re-developed courses to make use of a new hands-on lab.

• Trained secretarial and administrative staff on use of new macintosh computers (ROP, Southbank).

Database Design

 

• Developed system to track Cruzio customer billing and system resource information as well as issuing customer bills via e-mail. Over three years, went from billing 1000 customers to 6,500 customers while retaining a high degree of accuracy. System grew from running on a standalone computer running Filemaker 2.0 to being hosted on Filemaker Server 3.0 and accessed via Filemaker Client 3.0 from both Mac and PC platforms by up to 16 employees at a time.

• Decreased time spent tracking attendance at Southbank International School from 2 hours to 20 minutes per day by incorporating procedure into the new Filemaker 2.0 student database.

• Created an Alumni tracking database and teacher résumé tracking database for Southbank in Filemaker 2.0.

Software Experience

• Internet sofware for Mac/Windows/Unix platforms, such as:  
  E-mail (Pine; Elm; Eudora; Netscape; Internet Mail; Outlook Express)
  FTP (unix ftp; WS_FTP; Fetch)
  Usenet Newsgroups (tin; trn; Netscape; My DejaNews)
  World Wide Web (lynx; Mosaic; Netscape 1.0 to current; Internet Explorer 2.0 to current)

• Database software:
  Filemaker Pro (2.0 - 4.1, for Mac & Windows platforms)
  some mSQL (for unix)

• General software:
  Word Processing/Text Editors (Wordstar for DOS; Wordperfect--DOS/Windows/Mac;
      Microsoft Word version 4.0 and later--Windows/Mac; BBedit-Mac)
  Spreadsheet (Lotus for DOS, Excel Office 98 for Macintosh)
  Desktop Publishing (Pagemaker for Mac/Windows)
  Image Editing (Photoshop--Mac; Graphic Converter--Mac)

Employment History:

Links Coordinator    Cabrillo Community College    Aptos, CA     January 2000 to present

Adjunct Faculty    Cabrillo Community College    Aptos, CA     January 1999 to present

MIS Manager    Petroglyph    Santa Cruz, CA     February 1998 to February 2000

Senior Staff    Cruzio    Santa Cruz, CA     September 1994 to December 1998

Assistant Editor    ClariNet Communications    Santa Clara, CA     July 1994 to January 1995

Receptionist    TAG Associates    San Ramon, CA     September 1993 to May 1994

Receptionist    What Color Is Your Parachute?    Walnut Creek, CA     April 1993 to August 1993

Temporary Secretary II    San Diego County Office of Education/Regional Occupational
Program (ROP)    San Diego, CA     September 1992 to March 1993

Secretary    Southbank International School    London, England     December 1991 to May 1992

Temporary Secretary I and II    San Diego County Office of Eductation/Instructional
Support Services (ISS)San Diego, CA     September 1991 to November 1991

Temporary Receptionist    UCSD Temporary Services    Department of Family Medicine
San Diego, CA     August 1991 to September 1991

Temporary Clerk/Typist and Secretary    San Diego County Office of Education/Instructional
Support Services(ISS) and Student Well-Being(SWB)    San Diego, CA     July 1990 to September 1990

Entry Level Medical Biller (Sr. Clerk Typist)    UCSD Medical Center Billing Office/
Medi-Cal Billing    San Diego, CA     Summer 1989 and Summer 1988

Education

Bachelor of Arts in Linguistics at University of California, Santa Cruz (1991)
High School Diploma from Gompers Secondary School (a math/science/computer magnet) in San Diego, CA (1987)